Skip to main content
Envoy Help Center home page
Submit a request
Sign in
  1. Envoy
  2. Orders
  3. Shipping

Shipping

  • Set your Budget
  • Where is your jewelry made?
  • Why should I sign up for a Gemvara account?
  • My email address has changed. How do I update my account?
  • Do you have a warranty on your jewelry?
  • What if I don't know my ring size?
  • Can I order a ring in a size that isn't listed on your site?
  • Can I commission a custom design?
  • Can I order a pendant without the chain?
  • What are the other metals in your alloys?
  • Will your silver pieces tarnish?
  • Are your metals ethically sourced and environmentally friendly?
  • Can I have my jewelry engraved?
  • Can I buy a ring without the stones?
  • Do you offer jewelry appraisals?
  • What quality are your gemstones?
  • What is AAA Quality?
  • Can I choose a different center diamond than the one selected?
  • Can I get a grading certificate for my gemstone?
  • Are your gems enhanced?
  • Are your gemstones ethically sourced?
  • Why is moissanite lab created?
  • How much does shipping cost?
  • How much extra does it cost to ship to Canada?
  • How much are the taxes on Canadian orders?
  • Do I get back the taxes I paid if I return a Canadian order?
  • Is it possible for me receive my jewelry any sooner?
  • Do you ship to APO addresses?
  • Do you ship to PO Boxes?
  • How do I return my purchase?
  • Next ›
  • Last »
Clear User
Envoy
Français (Canada)
Powered by Zendesk